Delete your account
You can delete your Kalemo account and data in two ways. You do not need to have the app installed.
In the app (fastest)
- Open Kalemo.
- Go to the Settings tab.
- Tap Delete my account and confirm.
Deletion starts straight away.
By email
From the email address on your account, send a message with the subject “Account deletion request” to destek@kalemoapp.com. Once we have verified that it is you, we will delete your account within 30 days at the latest.
What gets deleted
- All your receipts, photos and PDFs
- Items, notes and reports
- Your email address and account details
- Your scan counter
Deleted data also leaves our backups within 7 days at the latest, and cannot be recovered. We keep nothing unless a law requires us to.
Subscriptions
Deleting your account does not cancel an App Store or Google Play subscription. If you are on a paid plan, cancel it separately in your store account.